Need to file a property insurance claim? This page lists commonly used insurance claim reporting emails so you can submit claim documents in writing. Emails can change—always verify on your policy declarations page or the carrier’s official website before sending.
Free Claim Review (Florida) — We represent policyholders, not insurance companies.
- Free on-site inspection (where available)
- We document damage + prepare claim support
- We negotiate for a fair settlement
- High-net-worth claims welcome: Chubb / Chubb Masterpiece / USAA and similar carriers
Before you email a claim
- Confirm the correct email on your declarations page or the carrier’s official claims page.
- Put your policy number and property address in the subject line.
- Attach: photos/videos, estimate/invoice (if any), mitigation docs, and a brief timeline of what happened.
- If you have a high-value home or complex loss, get it documented correctly before the carrier “boxes in” the scope.
Insurance company claims emails (verify before sending)
Last updated: 2026-01-19. If you find an email that has changed, send us the correction and we’ll update this list.
| Insurance Company | Claims Email | Notes |
|---|---|---|
| American Integrity | claimsmail@aiicfl.com | Verify on your policy/website |
| Universal Property | claimshelp@universalproperty.com | Verify on your policy/website |
| Capital Preferred | iareports@capitol-preferred.com | Verify on your policy/website |
| Security First | claims@securityfirstflorida.com | Verify on your policy/website |
| Chubb | cscfnol@chubb.com | FNOL email often used; verify on your policy/website |
| Citizens | claims.communications@citizensfla.com | Verify on your policy/website |
| State Farm | statefarmfireclaims@statefarm.com | Verify on your policy/website |
| Travelers | nccenter@travelers.com | Verify on your policy/website |
| Nationwide | clmsprop@nationwide.com | Verify on your policy/website |
Note: If your carrier isn’t listed, check your declarations page, carrier app/portal, or the “report a claim” page for the correct submission method.
Want us to handle the claim submission and negotiation?
We’ll document the loss, build the claim file, and deal with the carrier so you don’t get underpaid or delayed.
- Homeowners: roof, wind/hurricane, water, fire/smoke, mold
- Commercial: business interruption, large-loss documentation
- High-value homes: Chubb / Chubb Masterpiece / USAA-type policies
Call (888) 881-8416 or email
info@experiencedpublicadjusters.com.