Florida • Luxury homes • Complex property claims
AIG Private Client & PCS Claim Help in Florida
A substantial property loss can involve several contractors, detailed inventories and a complicated repair plan. We help Florida private-client policyholders put those pieces into a clear, supported insurance claim.
A live person answers our main line 24 hours a day, including weekends and holidays. Start with a free initial claim review.
Reviewed November 5, 2026. Policy wording, endorsements, loss facts and applicable law determine coverage.
AIG, Private Client Select and the issuing insurer
Owners may have documents referring to AIG Private Client Group or Private Client Select (PCS). PCS identifies itself as a licensed property/casualty insurance producer with its principal place of business in Florida. The producer’s marketing name is not a substitute for the insurer and forms listed in your policy.
Have your declarations, renewal documents, endorsements and coverage letters available. Confirm which company issued the coverage and which claims administrator is handling this loss. Product names and servicing arrangements can change; older brochures should not be used to promise benefits under a current policy.
What we organize for a complex residential claim
- Room-by-room damage documentation and a clear chronology of the event.
- Itemized proposals for custom cabinetry, stone, millwork and other specialty materials.
- Testing and professional reports for affected systems where appropriate.
- Building, contents and any separately scheduled-property records.
- Emergency mitigation, temporary protection and displacement expenses.
- The insurer’s estimate, stated coverage position and unanswered scope questions.
For owners managing a property from a distance
A second home or seasonal residence may involve a property manager, caretaker and several trades. Identify who discovered the loss, when it was reported, what emergency work was performed and who holds the records. Review any vacancy, occupancy, construction or protective-device provisions instead of assuming they are irrelevant.
Custom restoration requires more than a total
When estimates differ, compare the actual work: material grade, fabrication, finish, installation, access and repair sequencing. A single total does not explain why one proposal differs from another. Our high-end finishes guide and luxury property claim page explain the documentation approach.
Reporting your loss
The official PCS client portal provides current claims reporting information. Follow your policy and servicing instructions and retain a reporting confirmation. Calling Experienced Public Adjusters does not by itself notify AIG, PCS or your insurer of a loss.
We assist with water, fire and smoke, storm and other property claims within our services. See the private-client carrier guide for related resources.
Close to your Florida property. One call to get started.
Our principal markets are Naples, Tampa, Orlando and Daytona Beach, including surrounding communities within approximately two hours of our locations. Call to discuss service at your property. View our five Florida offices.
Tell us what happened.
A luxury home, a complex loss, or a claim you are unsure how to handle: the first step is a conversation. You do not need a complete file or a damage estimate to call.
Call (888) 881-8416 Request a free claim review
Experienced Public Adjusters represents policyholders independently and is not affiliated with or endorsed by the insurers discussed here. David Dwyer, designated primary adjuster: Florida license W391016. Firm license W807213. Services and fees require a written agreement; no particular recovery is guaranteed.