A study published the OPPAGA (Office of Program Policy Analysis & Government Accountability) http://www.oppaga.state.fl.us/reports/pdf/1006rpt.pdf showed that hurricane related claims that involved a public adjuster resulted in payments that were 747% higher!
”Policyholders with public adjuster representation typically received higher settlements than those without public adjusters. Policyholders that filed catastrophe claims in 2008 and 2009 generally received larger insurance settlements than policyholders that did not hire these persons. The typical payment to a policyholder represented a public adjuster was $22,266 for claims filed in 2008 and 2009 related to the 2004 hurricanes (see Exhibit 6). In contrast, policyholders who did not use a public adjuster received typical payments of $18,659. The difference in payments was larger for claims related to 2005 hurricanes, with public adjuster claims resulting in payments that were 747% higher. However, as policyholders pay public adjuster fees as a percentage of their settlement, their net settlement would be lower than this amount. Exhibit 6 Public Adjuster Representation Typically Resulted in Larger Payments to Policyholders.