Experienced Public Adjusters Guidance on Insurance Claim Procedures
Short Answer: 60 Days
1. Claim Acknowledgment:
As a Florida homeowner, your insurance company commits to acknowledging receipt of your claim within 14 days of submission. This acknowledgment is a pivotal initial step, officially entering your claim into the system. In exceptional circumstances beyond their control, this timeline may be extended. To maintain a thorough record of communication, consider utilizing certified mail or email when corresponding with your insurance company.
Experienced Public Adjusters Suggestion: Ensure proper documentation of correspondence for your records.
2. Notification of Claim Status:
Within 30 days of presenting a complete proof of loss statement, your insurance company is obligated to furnish you with written notification regarding your claim’s status. This notification will clarify whether your claim is fully covered, partially covered, denied, or under investigation. If you haven’t received an update within 30 days, proactive follow-up with your insurance company is advisable to track your claim’s progress.
Experienced Public Adjusters Suggestion: Regularly follow up to ensure timely updates on your claim’s status.
3. Payment or Denial:
In Florida, insurance companies have a 90-day window to either fully or partially pay your claim or deny it. Failure to adhere to this timeframe entitles you to interest on your claim. Legislative changes effective from March 1, 2023, have shortened this window to 60 days. Monitoring this timeline is crucial, and if your claim remains unresolved beyond the stipulated timeframe, consider seeking legal assistance from Experienced Public Adjusters.
Experienced Public Adjusters Suggestion: Stay vigilant about the timeline, and if your claim is not resolved within the specified period, contact us for legal support.
Legislative Changes in Florida:
Staying abreast of legislative changes impacting the insurance claims process is vital. As of March 1, 2023, amendments to Section 627.7142, known as the Homeowner Claims Bill of Rights, have come into effect. Noteworthy changes include the right to receive a detailed loss estimate within 7 days and the reduction of the insurance company’s timeframe to pay or deny a claim from 90 to 60 days.
Experienced Public Adjusters Suggestion: Promptly request and review any detailed loss estimate to understand the valuation of your claim in light of these legislative changes.
Violation of this law by an insurance company can be reported to the Department of Financial Services.
Call Experienced Public Adjusters is you have questions about your property damage claim or if you need help!